Accessibility statement for King’s College London InTouch website 

An ornate sign reading Maughan Library, surrounded by a concrete arch, with a lamp post in the foreground.

This accessibility statement applies to www.intouch.kcl.ac.uk.  

Using this website 

The website is run by King’s College London Fundraising and Supporter Development Department and we want as many people as possible to be able to use it. For example, that means you should be able to: 

  • Zoom in up to 00% without the text spilling off the screen 
  • Navigate the website using just a keyboard (guidance on keyboard navigation here) 
  • Navigate most of the website using speech recognition software 
  • Use a screen reader 
  • Pause autoplaying background media by enabling the “Prefers-Reduced-Motion" setting on your device. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

To the best of our knowledge, intouch.kcl.ac.uk is fully accessible. 

Feedback and contact information  

If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, email forever@kcl.ac.uk. 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email forever@kcl.ac.uk. 

We will consider your request and get back to you in 7 days. 

If you need to escalate your issue further, contact the Head of Fundraising and Alumni Communications, via forever@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days, we will keep you informed of progress until we can fully respond 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about the website accessibility 

King’s College London is committed to making www.intouch.kcl.ac.uk accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version W3C standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons.  

Non-compliance with the accessibility regulations 

  • Some pages link to historic stories on a discontinued InTouch website, which has been been covered by this assessment.  
  • Some link text is used for multiple different destinations  
  • Some titles have been posted in H2 rather than H1 
  • Bold tag has been added to format text which is not readable by screen-readers  
  • “Font” tag used to format text  
  • “b” tags used to format text  
  • Some headings are not nested correctly (2.4.10) 
  • There is no alternative to some video/audio content (1.2.1) 

Disproportionate burden 

To the best of our awareness, there is no disproportionate burden. Full details on Shorthand’s compliance can be found here: Shorthand accessibility credentials  

PDFs and other documents 

This website does not use PDFs, Word Documents or any other document formats. 

What we’re doing to improve accessibility 

King’s College London is committed to fixing or providing alternatives for all issues that we are made aware of or are identified by our internal testing and auditing processes. 

Activities to improve the accessibility of this website are as follows: 

  • All newly published pages are being tested via Site Improve to ensure they are compliant. 
  • All web editors have access to a tool that scans all pages on the site and reports on accessibility to allow users to identify errors. 
  • All web editors have access to free online training. 
  • Comprehensive guidance on creating accessible content has been created and disseminated to all content creators. 

Preparation  

This statement was prepared on 29 May 2024.  

This website was last tested on 29 May 2024 against the W3C standard. 

The test was carried out by the Fundraising and Supporter Development directorate.  

 

 

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